Our Kerry based clients are presently recruiting for a Chief Operating Officer (COO). You will be responsible for leading and scaling operations within a high-growth B2B SaaS business and will focus on building a high-performance operating model that supports sustainable growth, operational excellence, and strong organisational culture. You will oversee key business functions including Finance, People, Legal, Customer Support, and Program Delivery, ensuring the company operates efficiently, compliantly, and with consistent execution quality. Key Responsibilities Lead overall business operations and ensure alignment with company strategy and growth objectives continuously improve the companys operating systems, ensuring structured, consistent, and effective execution across all functions Build and maintain strong operating rhythms that improve delivery, accountability, and organisational reliability Optimise Customer Support to deliver consistently high-quality, scalable service outcomes Drive operational excellence by streamlining workflows, reducing friction, and improving execution speed and clarity Develop and scale an operating model that supports rapid growth without compromising quality or culture Oversee Finance, People, Legal, Support, and Program Delivery functions Ensure the organisation operates in a secure, compliant, and well-governed manner Implement scalable systems, processes, and governance frameworks to support expansion The person: Proven experience scaling a B2B SaaS business in a senior operational leadership role is essential Strong track record of delivering complex, cross-functional initiatives in fast-growth environments Experience building and optimising customer support and operational delivery functions Demonstrated ability to lead multi-disciplinary teams and drive organisational alignment Experience supporting audits, compliance, or InfoSec certifications Strong commercial acumen Excellent leadership, communication, and stakeholder management skills Salary is open to negotiation with additional package on offer. For further information, please email me directly at Skills: Chief Executive Managing Director Head of Operations General Manager COO Benefits: Pension Medical Performance related bonus