Restaurant Operations Leader
The role of Restaurant Operations Leader is a pivotal position in ensuring the smooth day-to-day functioning of our restaurants. As a key member of the management team, you will be responsible for overseeing restaurant operations, working closely with the restaurant manager, team leaders, and team members to achieve exceptional results.
Key Responsibilities:
1. Manage restaurant operations effectively, prioritizing tasks and delegating responsibilities as needed to ensure seamless delivery of service.
2. Lead by example, demonstrating a commitment to excellence in all aspects of restaurant operations, from food quality and presentation to customer service and staff development.
3. Collaborate with the restaurant manager to establish clear goals, objectives, and performance metrics, monitoring progress and making adjustments as necessary.
4. Oversee inventory control, stock management, and cash handling procedures to minimize losses and maintain high standards of integrity.
5. Act as a deputy to the restaurant manager in their absence, providing leadership and guidance to team members and maintaining continuity of service.
6. Ensure that all staff are trained and equipped to deliver exceptional customer experiences, adhering to standard operating procedures and promoting a culture of safety and excellence.
7. Investigate and report any incidents or accidents promptly, taking proactive measures to prevent future occurrences.
8. Develop and implement strategies to enhance guest satisfaction, encouraging feedback and implementing changes to improve the overall dining experience.
9. Perform daily and weekly checks, collaborating with the team and restaurant manager to identify areas for improvement and implement corrective actions.
Requirements:
* Fluent written and spoken English.
* Residency in Ireland with the right to work.
* Previous experience in a similar role required, with a proven track record of success in managing restaurant operations and leading high-performing teams.
* Exceptional leadership skills, with the ability to motivate and inspire team members to achieve exceptional results.