Administrative Support Specialist
This role is responsible for ensuring the smooth day-to-day operation of our office. Key responsibilities include managing office systems, coordinating accommodation and travel bookings, supporting health and safety compliance, overseeing fleet and equipment tracking, and providing direct support to senior leadership.
This is a full-time permanent role with core working hours of 09:00am - 17:30pm, Monday to Friday.
Key Responsibilities:
* Office Coordination
* Coordinate day-to-day office activities to ensure smooth operations and compliance with company policies.
* Lead the onboarding process for new staff, with a focus on SHEQ documentation and induction.
* Coordinate and track accommodation bookings, ensuring they are arranged at least one week in advance.
* Respond to ad hoc office-related needs (e.g., printer issues, bin management, shredding services).
* Manage general office and facility-related matters.
* Oversee company fleet operations, including scheduling, mileage tracking, and maintenance.
* Provide direct administrative support to the Operations Manager, Managing Director, Finance Director, and other senior staff.
* Support coordination of site access with clients and survey teams.
* Assist in staff scheduling and ensuring efficient calendar management across departments.
* Administrative Tasks
* Monitor and respond to the Health & Safety App and WhatsApp groups from 09:00 to 17:30.
* Review and log SHE (Safety, Health & Environmental) plans as received.
* Track and monitor incident reports and escalate where appropriate.
* Support in handling and resolving escalations in coordination with relevant team members.
* Office Supplies
* Track office supply levels and reorder when necessary.
* Monitor and manage distribution and tracking of company equipment, fuel cards, and mileage books.
* Place orders for office and operational equipment as required.
* Send weekly operational spending reports to management.
* Budgeting
* Collect and submit invoices to the Finance Department monthly.
* Track and report on individual vehicle-related expenses.
* Monitor and report accommodation expenses and assist with client billing reconciliations.
Person Specification
The ideal candidate will have:
* 2+ years of experience in office coordination or administrative support role. Experience working in an operations, Health and Safety or vehicle fleet tracking would be beneficial.
* Strong organisational and time-management skills.
* Excellent communication skills, both written and verbal.
* Ability to work independently and manage multiple priorities.
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Experience handling confidential and sensitive information.
* Confidence in dealing with staff at all levels and with external stakeholders.