Overview
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Company Description: We take care of our employees, and they take care of our customers! Become a member of a global community. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of 350+ locations across six continents. We satisfy the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our compensation program supports growth, purposeful work, and career development.
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Responsibilities
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Meet compliance at all times to regulations internal and external in accordance with government regulations
* Understand department process flow, and look for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures are in place and updated in the DLSOPs
* Oversee communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
Qualifications
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Understanding of ocean documentation process a plus
* Effective interpersonal skills, including listening, comprehension, and clear, concise communication to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* Hazardous Materials certification (preferred)
* Fluent in English
Reporting Structure
* Ocean Export Lead Agent, Supervisor and Manager
Benefits
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical
* Life Insurance
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* Growth opportunities within the company
* Employee Referral Program Bonus
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain and Storage
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