This range is provided by nineDots.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from nineDots.io
Do you want to give the whole Call/Contact Centre experience a massive upgrade?
This is a Director of Architecture role for someone who knows how to handle complex systems, massive scale, and lots of moving parts.
This isn’t just about maintaining existing cloud infrastructure. It’s about modernising and updating the whole system, working with stakeholders and engineers, and ensuring everyone is aligned.
This job is with a fintech company. People tend to stay for years — attrition is low. There’s plenty of room to try new things, learn on the job, and shift into different paths as your interests evolve.
They’re privately owned, so there are no shareholders or investors demanding growth.
Day to Day
* Designing and delivering architecture for the entire division, including contact center tools, desktop tools, and related components
* Defining patterns, solutions, and standards that are actually used (because they’re effective)
* Liaising with tech leads, product teams, and leadership to create efficient, scalable solutions
* Maintaining a strategic overview of projects
What you bring to the party:
* 10+ years of experience in a related engineering role
* 5+ years’ experience as a solution architect
* Strong knowledge of large-scale contact centers (the larger, the better). CCaaS, IVR, VoIP, WFM, and related technologies
* Extensive AWS or Azure experience (or both, ideally)
* You care about user experience in the tech you build
* Excellent communication skills — able to translate technical topics for non-technical audiences
Salary is €100K with up to 30% bonus.
Hybrid in Galway — one week in the office and three WFH.
You need to be already located near Galway.
Stamp 4 or EU passport is a hard requirement.
If interested, reach out to Rose at rose@ninedots.io — even if just to ask a question.
Seniority level
* Director
Employment type
* Full-time
Job function
* Information Technology
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Recent postings in Galway, County Galway, Ireland: 2 weeks ago, 1 week ago, 3 days ago, 1 week ago, and 7 months ago.
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