About Us
Our Small Animal Veterinary Hospital is a busy, community-centered facility located in Dublin.
We provide high-quality care to our patients and their owners in a welcoming environment.
Our modern facilities cater for medical and surgical emergencies, as well as general first opinion care.
We have a long-standing client base that expects exceptional patient care from our team.
Our staff of 24 experienced professionals includes 4 Veterinary Surgeons, 3 Veterinary Nurses, 2 Receptionists, and 1 Animal Care Assistant.
We operate in a collaborative, supportive, and friendly environment focused on excellent patient care and staff development.
Job Description
Greet clients and manage appointments using our tailored booking system. Answer phone calls and respond to client queries professionally and efficiently.
Handle payments, process transactions, and manage end-of-day cash procedures. Maintain cleanliness and high standards throughout the practice.
Support the wider team with general administrative duties. Build product knowledge to assist clients with queries.
-----------------------------------
Required Skills and Qualifications
We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting.
The successful applicant must have:
* Previous receptionist or front-of-house experience in a customer service environment.
* Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry.
* Experience with cash handling and confident discussing payments with clients.
* Excellent communication and interpersonal skills.
* High standards of cleanliness and organisation.
* Team-oriented and willing to support others as needed.
-----------------------------------
Benefits
We offer a competitive salary along with great benefits, including:
* Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave.
* Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.).
* Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees.