We are seeking a
Media Account Specialist
to join our clients team, supporting clients in achieving their business objectives through effective digital advertising strategies. In this role, you will focus on campaign development, performance optimisation, and customer success, while building expertise across search, display, video, and multi-channel advertising solutions.
Key Responsibilities
* Manage account growth and performance through campaign strategy and execution across multiple channels (e.g. Display and Video).
* Monitor and optimise campaigns to maximise efficiency and results.
* Collaborate with cross-functional teams to develop tailored growth plans for large advertisers.
* Support multi-product promotions and help shape strategies for prospective advertisers.
* Contribute to process improvements through automation, vendorisation, and efficiency initiatives.
* Act as a point of contact for new business customers, providing training, product guidance, and campaign support.
* Analyse campaign data to generate actionable insights and data-driven recommendations.
* Stay up to date on digital marketing trends, competitor offerings, and industry developments.
* Share best practices, case studies, and learnings internally and externally.
Skills & Experience
* Strong sales acumen and situational leadership skills.
* Experience in operations management, pipeline management, and stakeholder engagement.
* Proven ability to conduct data-driven analysis and reporting.
* Understanding of the digital advertising ecosystem, including campaign attribution and optimisation.
* Familiarity with major advertising platforms (knowledge of ad products highly beneficial).
* Experience working with external clients and internal stakeholders in customer-facing roles.
* Background in marketing, customer support, or advertising agency environments is advantageous.