Reports to: Club Secretary
Works alongside: Operations Manager & Executive Chef
Role Purpose
The Food & Beverage (F&B) Manager is responsible for delivering an exceptional member and guest dining experience through the effective management of all food and beverage operations.
This includes ensuring high service standards, strong team collaboration, and operational efficiency while upholding the values and traditions of the Club.
Key Responsibilities
Leadership & Team Management
Lead, motivate, and support the service team to deliver professional, courteous, and attentive service at all times.
Foster a culture of respect, dignity, and professionalism within the department.
Ensure staff are fully briefed, trained, and prepared (mise en place) prior to service.
Conduct regular team meetings, performance reviews, and on-the-job coaching.
Set and uphold the highest standards of table preparation and service.
Ensure all staff maintain strong knowledge of food, wine, and Club standards.
Greet members and guests personally, using correct titles and a professional, welcoming manner.
Anticipate member needs, delivering service that exceeds expectations.
Monitor dining experiences, addressing any issues promptly and effectively.
Operational Management
Oversee daily F&B operations, ensuring smooth service and efficient coordination with the kitchen.
Maintain accurate staffing schedules to meet operational needs.
Allocate stations and duties as appropriate.
Ensure compliance with health, safety, hygiene, and licensing requirements.
Manage stock control, ordering, and cost management to achieve budget targets.
Manage the planning and delivery of private dining, Club functions and events.
Work with the Club Secretary on departmental budgets and cost control.
Maximise revenue opportunities through upselling and member engagement.
Monitor financial performance and report regularly on KPIs.
Person Specification
Minimum 3–5 years of experience in a senior F&B management role within a hotel or high-volume venue or private members' club environment.
Demonstrate a strong leadership presence and take a proactive hands-on role in order to identify and support colleagues at all levels.
Good knowledge of food, wines, pairings, wine cellar management and service etiquette.
Excellent understanding of financials, stock management, and GP control.
Professional, polished communication and interpersonal skills.
Ability to remain calm under pressure and resolve challenges effectively.
Be fluent in spoken and written English.
Working 5 days over 7.
The position will require a mixture of day, evening, night-time and weekend work.
This is deemed a part of the industry, nature of the role, and overtime will not apply but you will get time in lieu.
Therefore, working hours can be flexible and are open to discussion.
Why Join Us?
Be part of a supportive and collaborative team.
Benefit from biannual staff fund distributions.
Enjoy a meal while on duty.
Take advantage of theTaxSaver Commuter Ticket Scheme.
Access to Employee Assistance Programme (EAP) support.
Training & Development.
Bike to work scheme.
Applications
Email
******
with an up-to-date CV and short cover note.
#J-*****-Ljbffr