Are you a passionate leader with a knack for sales and customer service? Do you have experience coaching and mentoring teams to drive performance?
Job Description
We are seeking a Service & Sales Performance Coach to join our team at Dublin Airport. As a key leader in our frontline operations, you will be responsible for promoting and selling our products and services, meeting or exceeding personal sales targets.
You will coach staff to improve sales techniques and achieve station revenue goals, ensuring exceptional customer service standards are consistently delivered on the frontline.
In this role, you will also:
* Candidate must be able to work varied shifts, including evenings, weekends, and holidays.
* A proven leader with a passion for people development and frontline engagement.
* Strong background in sales and customer service, ideally in a fast-paced, target-driven environment.
You will work closely with Station Management to ensure optimal vehicle availability to meet demand, monitor and drive performance on vehicle upgrades, and train staff on effective, service-led upgrade dialogues to enhance customer experience and revenue.
Required Skills and Qualifications
To be successful in this role, you will need:
* A full clean B driving licence held for a minimum of 2 years.
* Flexibility to work varied shifts.
* A proven track record in sales and customer service.
Benefits
We offer a competitive salary, summer sign-on bonus, monthly bonus, and a range of benefits including:
* Competitive Salary
* Summer Sign On Bonus
* Medical refund scheme
* Enhanced statutory sick pay
* Pension scheme
* Maternity and Paternity benefits
Europcar Mobility Group is an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons.