Overview
Brand You Creative Agency is a fast-growing digital agency dedicated to building, managing, and scaling brands through innovation, creativity, and strategic execution. We are seeking a skilled Automation Specialist with hands-on experience in Bitrix24 CRM to join our dynamic team.
Role Overview
As an Automation Specialist, you will be responsible for designing, implementing, and maintaining workflow automations within Bitrix24 CRM to improve operational efficiency, enhance client experience, and optimize internal business processes. You will collaborate with different departments—HR, Sales, Social Media, Marketing, and Project Management—to create seamless systems that reduce manual work and increase productivity.
Responsibilities
* Configure and manage automation workflows within Bitrix24 CRM.
* Integrate third-party applications with Bitrix24 to improve efficiency.
* Develop and optimize lead management, client onboarding, and reporting processes.
* Troubleshoot automation errors and provide timely resolutions.
* Train team members on using automated systems effectively.
* Analyze performance metrics and recommend process improvements.
Qualifications
* Proven experience as an Automation Specialist or similar role.
* Hands-on expertise with Bitrix24 CRM automation.
* Strong knowledge of workflow automation, pipelines, and task management.
* Ability to integrate APIs and third-party tools with Bitrix24.
* Excellent problem-solving and troubleshooting skills.
* Strong organizational and documentation skills.
* Good communication and team collaboration abilities.
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