PFH Technology is partnering directly with a Dublin based Client who seek an Experienced Manufacturing and Lab Support Engineer role is a new project, which will link in with global teams.
Primary duties and responsibilities of the position are as follows
Provide day-to-day IT support for Project execution with responsibilities for.
The installation and configuration of operating systems and application environments. Testing and verifying installed software to ensure absence of run time errors or software “bugs”.
System Recovery test and execution including imaging and data backup.
Provision of technical support/direction to OT, Engineering, Validation, Quality and 24/7 IT support teams.
Support the design and build of secure, robust, highly available, fit-for-purpose and future-proof application environments.
Create technical documents required to complete SDLC document set and support development and maintenance knowledge articles for support teams.
Lifecycle Management
Build, installation, configuration, qualification – typically supporting 3rd party system integrator or equipment supplier.
Triage issues relating to Software, OS, Hardware, Network, or Scientific Equipment setup/interfaces
Validation/Qualification support
Understanding of GAMP formal qualification (URS, FS, DS IQ, OQ, PQ, UAT, SR)
Change control and configuration Management
Data integrity ALCOA+
Security – application and operating system patching
Resilience and continuity – System Recovery planning, testing
Provide support for customer impacting priority incidents relating to the security, performance and availability of IT Lab Applications and Data.
Qualifications
Relevant degree in IT, Computer Science, Mechatronics, Electronics or similar
Experience in pharmaceutical or life sciences industry preferred
Understanding of Quality Assurance, IT System Life Cycle, Compliance and Data Integrity
Ability to understand various technologies and effectively master complexities of application architecture, design and integration.
knowledge and understanding of applications such as
Empower
LabX
SampleManager
MODA
Vi-Cell Blu
Synergy
Molecular Devices CSI
Motivated self-starter who is comfortable working in an individual or team-based capacity to achieve departmental and project goals.
Good verbal and written communication skills
PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.
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