Trade Support - Rates Desk
McCabe & Barton Dublin, Ireland Apply now Posted 5 days ago In-Office Job Permanent $70k - $90k
We’re looking for a seasoned IT Support Specialist to provide expert technical support a Global Markets trading team. In this fast-paced environment, you’ll be the go-to problem solver for the spreadsheet-based pricing, risk, and analytics tools that underpin trading activity.
What You’ll Do
* Deliver 1st and 2nd line IT support for trading, sales, and risk teams, with a focus on Excel-based models, macros, and add-ins.
* Respond to and resolve real-time production issues on the trade floor, restoring service quickly to meet business-critical SLAs.
* Work closely with traders to diagnose issues and coordinate solutions with development and infrastructure teams.
* Maintain and enhance spreadsheet solutions, ensuring compliance, stability, and risk control.
* Debug and improve code in VBA and Python.
* Monitor and support real-time data feeds (e.g., Bloomberg, market data, risk and P&L, trade blotters).
* Participate in incident management, service restoration, and change deployments.
What We’re Looking For
* 5–8 years’ experience in a trade floor IT support or similar fast-paced environment.
* Deep Excel expertise: complex formulas, workflow tracing, debugging.
* Strong skills in VBA and basic Python (debugging, quick fixes).
* Understanding of Rates products (Futures, Swaps, XCCY Swaps, FX Forwards).
* Clear, confident communicator — able to translate technical issues for traders and vice versa.
* Calm under pressure, quick-thinking, and solutions-focused.
* Degree in Computer Science, Engineering, Information Systems, Math, or Business.
Please apply with a CV in the first instance.
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