Join to apply for the Hotel Receptionist role at Waterford Marina Hotel.
Main Duties
1. Ensure all guest services are carried out efficiently, recorded, and charged correctly.
2. Resolve or report any discrepancies.
3. Maintain the security standards of the hotel.
4. Check billing instructions and guest credit for compliance with hotel policies, minimizing room rebates.
5. Promptly and efficiently meet all guest requests.
6. Address guest complaints or queries, involving the Manager on Duty when necessary.
Candidate Profile
We are looking for individuals who excel in a busy environment, are confident in engaging with new people, and are passionate about customer service.
Preferred Skills
* Articulate and good communicator
* Numerate
* Excellent interpersonal skills
* Organized and systematic
* Concerned with quality of service
* Computer literate
* Team player
If interested, please send your CV and Cover Letter by clicking the Apply tab.
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