Contact Centre Sales Agent – New Business & Renewals
Location: Sandyford, Dublin | Full-time
We are seeking ambitious and motivated Contact Centre Sales Agents to join our client’s growing team. This is an excellent opportunity for individuals looking to build a career in the insurance industry and progress within a dynamic, fast-paced environment.
Key Responsibilities:
* Handle inbound and outbound calls for new business and policy renewals
* Consistently meet and exceed daily, weekly, and monthly sales targets
* Maintain accurate customer records and uphold compliance and quality standards
* Provide outstanding customer service and build rapport with clients
* Collaborate with colleagues to support team goals
* Stay informed on promotional offers and company updates
Requirements:
* Minimum 1 year of sales experience in a target-driven contact centre
* Strong communication, organisation, and time management skills
* Goal-oriented with a passion for sales and customer care
* APA qualification is a plus but not essential
What’s on Offer:
* Competitive salary with monthly bonuses and commission
* Full support for completing insurance qualifications
* Pension and healthcare benefits
* Flexible, sociable working hours
* Modern office environment in Sandyford with excellent transport links
* Wellness initiatives, social events, and performance-based incentives
* Cycle to Work Scheme and increasing holiday allowance (up to 24 days)
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