We are looking for an experienced Commercial & Personal Lines Insurance VA with 2+ years of experience working for US firms. You will be working with the same client and will be placed with one client permanently. This is a long-term, permanent role.Key Responsibilities:Personal Lines:Advise clients on personal insurance needs including auto, homeowners, renters, and umbrella coverageProvide quotes, bind coverage, and manage policy renewals and changesEnsure client satisfaction through proactive communication and policy reviewsAssist with claims support and policy servicingCommercial Lines:Assess business risks and recommend appropriate insurance solutionsHandle quoting, binding, and servicing of commercial policies (general liability, commercial auto, property, BOPs, workers' comp, etc.)Build and maintain strong relationships with commercial clients and underwritersMonitor renewals and ensure continued compliance and adequate coverageSales & Customer Service:Generate new business through referrals, networking, and lead follow-upCross-sell and upsell personal and commercial products where appropriateProvide top-tier customer service by responding promptly to inquiriesStay updated on product offerings, market trends, and state regulationsKey Requirements:Minimum 2+ years of experience in commercial and/or personal lines insuranceStrong knowledge of insurance policies, coverages, and underwriting guidelineExperience working at an independent insurance agencyExperience supporting commercial agents/account managers, including Acord certificates COIsFamiliarity with using an agency management system (experience with QQ Catalyst is a plus)The ability to read and understand policy documents (invoices, Acord forms, etc.)