Job DescriptionJob TitleIntegration CoordinatorLocationPrimarily based in Ballybane, Galway, with regular work across Galway City, including other Link Galway CLG premises and community-based locations.Contract TypeFixed-term until the end of November 2026 (subject to funding)Hours35hours per week which includes some weekend and/or evening workReporting ToService Manager, Link Galway CLG(With daily operational reporting and hospitality guidance from the Enterprise Manager)About Link Galway CLGLink Galway CLG is a not-for-profit social enterprise and community development organisation operating in Galway City since 1994. The organisation provides inclusive employment, training, and community participation opportunities, primarily for people with intellectual disabilities and others who experience barriers to employment and social inclusion.Through its social enterprises, including the soon to open Cafe Link Ballybane, Link Galway CLG offers real-world training environments that support skills development, confidence building, and meaningful community engagement. Income generated through social enterprise activities is reinvested into services and supports that promote inclusion, independence, and wellbeing.Role PurposeThe Integration Coordinator will lead, coordinate, and deliver a community integration programme supporting International Protection Applicants (IPAs), with priority given to people with disabilities. The role involves coordinating English language and workplace skills training, supported volunteering in Cafe Link Ballybane, employability preparation, and community engagement initiatives.The Integration Coordinator will work with individuals who may experience mental health challenges, including anxiety, trauma, or stress-related difficulties associated with displacement, the international protection process, or social exclusion. The role requires a person-centred, trauma-informed approach, strong partnership working, and an ability to support participants while ensuring delivery within agreed budgets and organisational requirements.Client Target GroupPrimary Priority Group:International Protection Applicants (IPAs) with a disability which may include mental healthSecondary Target Group:Other IPAs, where recruitment targets cannot be met within the primary groupProgramme SummaryThe Integration Coordinator will coordinate, implement, and manage delivery of a multi-component integration programme, including the following strands:English Language & Workplace SkillsCoordinate and deliver English language classes focused on hospitality and workplace communication (e.g. café and kitchen settings)Maintain records.Ensure classroom-based learning includes:Food SafetyManual HandlingHealth & Safety at WorkSupported VolunteeringCoordinate structured and supported volunteering opportunities within Cafe Link BallybaneSupport participants to develop practical skills, confidence, routine, and work readinessEmployability & ProgressionProvide CV development support tailored to individual experience and goalsDeliver interview preparation, including mock interviews and understanding workplace expectationsSupport progression to further training, volunteering, or employment where appropriateCommunity IntegrationCoordinate a monthly Saturday multicultural lunch (when Cafe Link Ballybane is closed), where participants prepare and share multicultural food with members of the local communityPromote inclusion, cultural exchange, and positive community connectionsPartnership & Referral CollaborationWork collaboratively with community development organisations supporting the client group, including Galway City Partnership and similar agenciesSupport referrals, participant recruitment, and progression pathways through coordinated partnership workingKey ResponsibilitiesProgramme Coordination & DeliveryLead the planning, coordination, and delivery of all programme activitiesEnsure programme activities are inclusive, accessible, and responsive to participant needsWork closely with the Enterprise Manager to align programme activities with Cafe Link Ballybane operations and ensure effective use of resourcesProvide the necessary administrative duties for the successful roll out of the project.Participant Recruitment & EngagementRecruit participants in line with priority target groupsLiaise with referral agencies and community partners to promote the programmeSupport participants throughout their engagement, using a strengths-based and trauma-informed approachTrauma-Informed & Person-Centred PracticeSupport individuals who may experience mental health challenges linked to their experiences as IPAsFoster a safe, respectful, and supportive environmentRecognise boundaries of the role and appropriately signpost to specialist mental health or support services where requiredPartnership & Community WorkingBuild and maintain effective working relationships with external organisationsCollaborate to support integrated services, participant progression, and community inclusionBudget Awareness, Monitoring & ReportingDeliver programme activities within agreed budgets and available resourcesMonitor participation, outcomes, and progressionPrepare and submit monthly project overview reports to the Service ManagerEnsure compliance with organisational policies and funder requirementsSafeguarding & WellbeingUphold Link Galway CLG's safeguarding policies and procedures at all timesPromote participant wellbeing, dignity, and respectRespond appropriately to concerns, disclosures, or indicators of vulnerability, following organisational protocolsContribute to a safe, inclusive, and supportive environment for participants, staff, volunteers, and the wider communityThis list of duties is not exhaustive and may include other duties as assigned by management in line with the delivery of this new project.Person SpecificationEssentialExperience working in community development, social inclusion, integration, or employment supportExperience supporting vulnerable groups, including people with disabilities and/or International Protection ApplicantsAbility to work in a trauma-informed and person-centred mannerStrong organisational, coordination, and reporting skillsExcellent communication and interpersonal skillsAbility to work collaboratively with multiple stakeholdersCommitment to equality, diversity, inclusion, and safeguardingDesirableExperience delivering or coordinating ESOL or adult learning programmesQualification in Social Care, Education, Community Development, Adult Learning or other deemed suitable qualification. Significant experience in the sector can be considered.Experience supporting employability skills, including CV development and interview preparationFamiliarity with social enterprise or hospitality-based training environmentsExperience working alongside mental health supports or referral servicesKnowledge of the International Protection system in IrelandSupervision & SupportThe Integration Coordinator will report to the Service ManagerOperational and hospitality guidance will be provided by the Enterprise ManagerJob Types: Full-time, Fixed term, Specified-purposeContract length: 10 monthsPay: €16.25-€16.50 per hourExpected hours: 35 per weekBenefits:Bike to work schemeCompany eventsEmployee assistance programEmployee discountFlexitimeFood allowanceOn-site parkingStore discountWellness programApplication question(s):Do you own your own vehicle which can be used for work purposes?Education:Advanced/Higher Certificate (required)Experience:Community Development: 1 year (required)Work Location: In person