We are looking for a proactive and detail-oriented Administrative Assistant to join our Maintenance team.Key Responsibilities:Receive and record maintenance requests from tenants, ensuring accurate and detailed information is provided.Update and maintain information records.Conduct a thorough assessment of requests and route them to the appropriate personnel.Efficiently plan and organize technician routes.Coordinate schedules and plan work orders to ensure optimal execution efficiency.Monitor the progress of ongoing maintenance tasks, ensuring deadlines are met.Negotiate deadlines.Propose and implement improvements to the maintenance coordination process for increased efficiency and customer satisfaction.Ensure excellence in customer service.Requirements:Previous experience in administrative roles, preferably in Property Management, Facilities, or related fields.Strong organizational skills, attention to detail, and ability to handle multiple priorities.Excellent communication skills for interaction with suppliers, customers, and internal teams.Basic to intermediate knowledge of Excel and management platforms (e.g., Hive, Pipefy, Fixflo, Freshdesk).Proactivity, problem-solving mindset, and ability to work independently and collaboratively.Advanced English (mandatory)Desired Soft Skills:Attention to Detail: Ability to thoroughly review information and ensure data accuracy.Organization: Skill in organizing work and prioritizing tasks in a dynamic environment.Proactivity: Initiative to identify issues and propose solutions proactively.Customer Focus: Commitment to high-quality service, understanding, and meeting client needs.Resilience and Flexibility: Capacity to handle changes and challenges with a positive approach.Teamwork: Ability to collaborate across departments and foster a productive work environment.BenefitsGewardz – after 6 monthsWellhub – after 1 yearLeevin Milestones – recognition for length of service starting from 2 years30% discount on Leevin short-term accommodationsGP discountDiscount on English coursesDiscounts at partner restaurants and pubsDiscounts on health and wellness services with Leevin Group partnersJoin our team and grow your career in a supportive and dynamic environment. If you're eager to contribute to an essential part of our business and build a foundation for your future .