We are looking for a proactive, communicative and tech-savvy administrator to join a high-performing team. This is a great opportunity to work from home with a growing company.
What you'll do
The role will involve the following:
• Receive customer calls into the business
• Manage customer repair queries and issues through to successful conclusion
• Deal with customer complaints through to successful conclusion, escalating when necessary
• Respond to customer queries through various methods including phone and email
• Management of own daily workload received from Customer Services Team Leader
In order to be considered for this role you need to have the following skills:
• Communication - verbal and written
• Attention to detail
• Ability to make decisions and use own initiative
• Strong attention to detail
• Organisational skills
• Problem solving
• Time Management
They are looking at offering a salary of 35,000 euros and the work hours are Monday to Friday 9am to 5pm.