A leading financial technology firm is seeking a Senior Technical Support Engineer in Dublin to provide world-class support for their API products. The ideal candidate will have over 4 years of experience in resolving technical issues in a fast-paced environment. Responsibilities include engaging with customer support tickets, leading incident management, and improving internal support tools. Applicants should possess programming skills in languages like JavaScript or Python and be proficient with tools like SQL and Postman. This position offers a flexible work environment and the ability to work remotely.
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