Shift Coordinator Position
We are seeking a highly motivated and enthusiastic Shift Coordinator to join our laboratory team in a temporary capacity. This role offers the opportunity to play a pivotal part in laboratory operations while ensuring high standards of compliance and quality.
Key Responsibilities:
* Collaborate with laboratory teams to facilitate smooth daily operations.
* Ensure all samples are registered, prepared, and subcontracted on time with precise information.
* Conduct testing as needed to meet customer and operational demands.
* Release technical reports and daily results to customers through laboratory information management systems (LIMS) and email.
* Manage subcontract workflow, liaising with subcontract labs for timely results.
* Address customer queries and complaints, providing outstanding support.
* Mentor and train junior staff, contributing to their professional development.
* Perform thorough contract reviews and allocate tasks to technicians daily.
* Maintain accurate and timely documentation, including incident reports and training sheets.
* Adhere to customer instructions and ensure appropriate methodologies are employed.
* Optimise the use of laboratory resources including equipment, materials, and staff.
* Ensure samples are received following documented procedures, focusing on temperature control and contamination prevention.
* Assist in daily planning to meet customer deadlines and continuously improve turnaround times (TATs).
Benefits:
* Gain valuable experience working in a fast-paced laboratory environment.
* Develop strong relationships with colleagues and customers.
* Contribute to the success of our laboratory team.
Requirements:
* Proven ability to work effectively in a team environment.
* Excellent communication and organisational skills.
* Able to maintain confidentiality and handle sensitive information.
* Familiarity with laboratory information management systems (LIMS) is advantageous.