Role:
Service Coordinator – Windows & Doors
Location:
Dublin South
Job Type:
Permanent - Full time
Salary:
Negotiable depending on experience
At Elk Recruitment, we are looking for a driven
Service Coordinator
to join our client's growing team based in South Dublin.
This is a fantastic opportunity for an experienced person to make a real impact in an innovative and growing organization.
Your new role includes:
Respond to customer inquiries regarding service requests and provide timely updates.
Schedule service appointments and coordinate with technicians to optimise their routes.
Maintain accurate records of service requests, appointments, and follow-ups in the database.
Communicate effectively with customers to gather information and clarify service needs.
Assist in training new service staff on customer service protocols and company policies.
Monitor service performance metrics and report findings to management for continuous improvement.
Collaborate with sales and installation teams to ensure service delivery meets customer expectations.
Experience you need:
Experience in the window and door industry is essential
Excellent communication and interpersonal skills to engage effectively with customers and team members.
Strong organisational skills with the ability to manage multiple tasks and deadlines.
Proficiency in using software applications, including scheduling tools and customer management systems.
Detail-oriented mindset with a commitment to maintaining accurate records and documentation.
What's next:
Apply Now
to submit your application and we will be in touch asap for our initial screening.
If this role isn't the perfect match but you're interested in similar opportunities, feel free to get in touch.
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