Job Opportunity We are currently seeking a Customer Service official at South-West Dublin. You will be tasked with ensuring efficient delivery of customer service. Your main responsibilities will include: 1. Greeting and engaging with customers on banking hall floor – enquiring as to their needs 2. Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, Handling basic queries and complaints – directing to senior staff as required 3. Engaging with customers using iPads, updating customer information and sales needs, Identifying sales opportunities, handing over to suitable staff as required 4. Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at end of day and managing levels throughout the day /li> 0pt'> 11.Customer Service experience, high standard of serviceand demonstrated awarenessof theimportance ofsamel[i]