Seeking a seasoned Data Center Professional to maintain and deploy data center, server, and network hardware. The ideal candidate will possess hands-on experience troubleshooting and resolving data center, network, or server hardware issues.
This role involves daily operations such as addressing server, network hardware, and infrastructure issues ensuring smooth data center operations. Additionally, you will participate in the deployment of large-scale infrastructure projects often with tight timelines.
The successful candidate will have strong attention to detail, particularly in cable management and organization. A thorough understanding of copper and fiber cabling in a data center context is essential. Experience with data center documentation and asset tracking tools is also desirable.
* Daily Operations: Focus on addressing server, network hardware, and infrastructure issues ensuring smooth data center operations.
* Infrastructure Builds: Participate in the deployment of large-scale infrastructure projects often with tight timelines.
* Cable Troubleshooting: Diagnose and resolve connectivity problems related to copper or fiber cabling ensuring fast and efficient repairs.
* Technical Communication: Deliver clear and professional technical information particularly in configuring and troubleshooting complex systems.
* Customer Support: Utilize internal ticketing systems to efficiently manage and resolve technical issues while providing excellent customer service.
* Hardware Repairs: Identify and troubleshoot server hardware issues including component replacements for malfunctioning parts.
* Equipment Management: Handle the receiving tracking and deployment of server and network hardware.
* Spare Parts Control: Monitor and manage on-site spare parts inventory to ensure availability and organization.
* Installation & Racking: Perform racking cabling and installation of both server and network infrastructure coordinate additional services as needed.
* Process Improvement: Follow established processes to enhance system stability and performance update documentation such as port maps rack layouts and asset records using DCIM and power management tools.
* Policy Compliance: Ensure compliance with all applicable policies and procedures within the data center environment.
* Solution Implementation: Deploy infrastructure solutions that support the company's growth while mitigating risks and maintaining scalability.
* Cross-Department Collaboration: Work collaboratively across different teams and departments to align infrastructure with broader business objectives.
* Maintenance & Repairs: Conduct routine maintenance and physical part replacements for servers and network infrastructure.
Required Skills and Qualifications:
* Minimum Requirements: 2+ years of experience in a high-availability secure data center environment within IT/Technical Operations roles.
* 2+ years of hands-on experience troubleshooting and resolving data center network or server hardware issues.
* Practical experience in racking physical maintenance and management of data center hardware.
Benefits:
We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for technology join our team today!
Others:
Travel may be required to other data center locations to assist with additional projects as necessary.
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