Honeycomb is delighted to be working alongside our reputable client to recruit for a Helpdesk Administrator, to join their team in Bangor.
This is a fantastic opportunity to join a growing business that boasts a fantastic working environment and progression opportunities.
The Helpdesk Administrator is a key role for the business.
You will be responsible for providing a main point of contact for customers of the business, scheduling maintenance works with in-house engineers.
Duties of this role include: Providing the main point of contact for in-house engineers, arranging callouts and service checks across the country.
Managing compliance, maintaining customer accounts and uploading/digitalising documents when required.
Ordering parts for each individual job when required, and assigning accordingly.
Raising of purchase orders and assisting with additional financial administrative duties including invoicing.
Upholding effective communication between internal departments to ensure a smooth flow to daily operations.
High level of attention to detail and an ability to thrive in a fast-paced, varied role.
The Right Person for this role will have previous experience working in a similar position and be well accustomed to working in a fast-paced environment.
You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills.
Strong IT skills are essential for this role.
The Package for this role includes an attractive salary ranging from £26000- £29000, dependant on experience, with Monday-Friday working hours, and on-site parking available.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb on .
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.
* Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role.
Due to the high volume of applications, we may be unable to provide individual feedback.
We thank you in advance for your understanding.
Skills: Administrator Admin Office administrator Helpdesk Service administrator