 
        
        Overview
Infrastructure Engineer role at Global Payments Inc. Description: As an Infrastructure Operations Engineer, you will be a key member of the team responsible for the day-to-day stability, scalability, and security of our high-availability environments. You’ll work across Linux (mainly) and Windows systems, on-premises but mainly in the cloud, supporting the platforms that enable thousands of businesses to accept payments online. This is a hands-on role focused on delivering reliable infrastructure operations and continuous service improvement.
Responsibilities
 * Operate and maintain cloud and on-premises infrastructure that supports multiple Global Payments platforms.
 * Perform system administration and troubleshooting for Linux and Windows environments.
 * Participate in incident response, root cause analysis, and problem resolution.
 * Carry out patching, lifecycle management, and routine maintenance tasks.
 * Execute changes, upgrades, and deployments with a focus on stability and compliance.
 * Collaborate with Platform Engineering to test and adopt new technologies.
 * Follow operational processes (Change, Incident, Problem, and Service Management).
 * Participate in an on-call rota to provide 24/7 support for critical systems.
 * Contribute to documentation, knowledge sharing, operational handovers and process improvements.
Required Skills & Experience
 * Strong experience in Linux system administration (Windows exposure a plus).
 * Practical experience supporting infrastructure in production environments (GCP/AWS/Azure).
 * Familiarity with Infrastructure as Code tools (Terraform, Ansible).
 * Solid troubleshooting and problem-solving skills.
 * Experience with patching, lifecycle management, and monitoring.
Preferred Skills & Technologies
 * Scripting (Python, Bash, PowerShell).
 * Cloud platforms: GCP, Azure, AWS.
 * Containers: Kubernetes, Docker.
 * CI/CD exposure: Git, Jenkins.
 * Experience working in regulated or PCI-compliant environments.
 * Understanding of ITIL processes and service management.
Key Competencies & Qualities
 * Strong customer focus with awareness of operational impact.
 * Clear communication and teamwork skills.
 * Analytical mindset with a proactive approach to problem-solving.
 * Passion for automation, efficiency, and continuous improvement.
 * Self-motivated, reliable, and adaptable in a fast-paced environment.
Why Join Us?
 * Work with cutting-edge technologies in a mission-critical environment.
 * Be part of a global team driving innovation in digital payments.
 * Opportunities for professional growth and career development.
 * Collaborative and inclusive workplace culture.
Job Details
 * Seniority level: Entry level
 * Employment type: Full-time
 * Job function: Information Technology
 * Industries: Financial Services and IT Services and IT Consulting
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