Full Time, Permanent role (37.5 hours per week)
At Three, our Store Managers lead with energy, purpose, and heart. You create a store environment where people feel welcomed, supported, and inspired — and where our values guide everything we do: Be Brave, Be Customer Focused, Be One Team, Be Kind.
About the Role
As Store Manager, you will be responsible for the overall performance, culture, and daily running of your store. You’ll motivate and develop your team, deliver outstanding customer experiences, and ensure your store operates to the highest standards across sales, service, and compliance.
What You’ll Do
Be Customer Focused
Ensure a customer‑first culture where every interaction feels personal and positive.
Coach your team to deliver exceptional customer experiences and problem‑solve.
Support customers in discovering lifestyle‑enhancing solutions through engaging conversations.
Promote self‑service through the My3 app with a “show, not do” approach.
Be Brave
Own store KPIs across sales, stock, service, and audit.
Motivate and coach your team to consistently exceed performance targets.
Stay informed on product updates, competitor trends, and industry changes.
Identify improvements in processes, customer experience, or store operations — and take initiative to drive change.
Be One Team
Build a collaborative, inclusive, and high‑performing team environment.
Work closely with colleagues across the business to resolve issues quickly and effectively.
Support change and guide your team through new ways of working.
Participate in wider business projects related to people, performance, and customer experience.
Be Kind
Manage with empathy and fairness, creating a positive atmosphere for customers and colleagues.
Uphold high store standards including stock presentation, layout, compliance, and cleanliness.
Ensure adherence to Data Protection and Retail Loss Prevention policies.
Acknowledge effort, celebrate wins, and recognise contributions across the team.
Skills & Experience
Strong experience managing a retail team in a fast‑paced environment.
Proven success in achieving or exceeding sales and performance targets.
Excellent communication, coaching, and people‑management skills.
Comfortable with operational responsibilities including stock, audits, admin, and compliance.
Comfortable supporting through change while maintaining high standards.
What we offer
Competitive salary and Commission/Reward structure
25 days leave each year
Smartphone with a generous employee plan.
Benefits contribution paid monthly for healthcare etc.
Employer matching pension scheme of up to 5%
Life Assurance and Salary Protection Plan from day one
Access to learning and development tools
There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal.
Apply now at: https://www.three.ie/careers #Jobs
At Three, we are committed to equity, diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply!
If you require interview reasonable adjustments, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie
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