Compliance and Customer Service AdvisorAbout the Role:We are seeking a dedicated and detail-oriented Compliance and Customer Service Advisor to oversee and maintain the highest standards of compliance across our business and branch. This role is ideal for someone with a strong background in office administration, excellent attention to detail, and a commitment to upholding best practices in internal compliance. This role will also include a customer service aspect and will involve overseeing and operating our teller/cash counter as needed.Key Responsibilities:Ensure branch compliance across all aspects of the business in line with company procedures and business controlsComplete all the relevant checks and paperwork associated with branch procedures and controlsSupport team members to maintain high compliance standardsAct as a point of contact for internal stakeholders on compliance mattersCollaborate with customers and colleagues to resolve compliance-related queries promptly and professionallyKeep up to date with procedures and ensure adherence to same in branchPerform other administrative tasks as needed to support business objectivesOversee the teller/cash counter to ensure all activity is in line with proceduresCover the teller role as required – lunch and annual leaveManage customer queries effectively and professionally as and when required in-person, by phone and emailAny other tasks as advised by branch manager or tied agent. This role requires a large degree of flexibility and ability to support across the business as and when requiredKey Requirements:Proven experience in office administration, preferably with some exposure to compliance or regulatory work.Exceptional attention to detail and organisational skills.Strong communication skills with the ability to work effectively with team members and customers.A proactive, flexible approach to work with the ability to adapt to changing priorities.A team player who holds themselves and others to high standards.Ability to work independently and manage multiple tasks simultaneously.Desirable:Prior experience in a compliance-specific role.Relevant qualifications or training in compliance, administration, or a related field, and/or financial services qualifications (APA/QFA)It is expected that the person who performs this role will seek to gain QFA qualifications if they do not already have themOur reference:Compliance and Customer Service AdvisorAbout the Role:We are seeking a dedicated and detail-oriented Compliance and Customer Service Advisor to oversee and maintain the highest standards of compliance across our business and branch. This role is ideal for someone with a strong background in office administration, excellent attention to detail, and a commitment to upholding best practices in internal compliance. This role will also include a customer service aspect and will involve overseeing and operating our teller/cash counter as needed.Key Responsibilities:Ensure branch compliance across all aspects of the business in line with company procedures and business controlsComplete all the relevant checks and paperwork associated with branch procedures and controlsSupport team members to maintain high compliance standardsAct as a point of contact for internal stakeholders on compliance mattersCollaborate with customers and colleagues to resolve compliance-related queries promptly and professionallyKeep up to date with procedures and ensure adherence to same in branchPerform other administrative tasks as needed to support business objectivesOversee the teller/cash counter to ensure all activity is in line with proceduresCover the teller role as required – lunch and annual leaveManage customer queries effectively and professionally as and when required in-person, by phone and emailAny other tasks as advised by branch manager or tied agent. This role requires a large degree of flexibility and ability to support across the business as and when requiredKey Requirements:Proven experience in office administration, preferably with some exposure to compliance or regulatory work.Exceptional attention to detail and organisational skills.Strong communication skills with the ability to work effectively with team members and customers.A proactive, flexible approach to work with the ability to adapt to changing priorities.A team player who holds themselves and others to high standards.Ability to work independently and manage multiple tasks simultaneously.Desirable:Prior experience in a compliance-specific role.Relevant qualifications or training in compliance, administration, or a related field, and/or financial services qualifications (APA/QFA)It is expected that the person who performs this role will seek to gain QFA qualifications if they do not already have themOur reference: MI313Partnering with PRC we will provide you with unrivalled support to help you make the right decision in your next career move. As standard, we review your CV and offer advice on making you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time, so our honest approach has gained us the reputation of being a reliable and trustworthy recruitment company. Candidates with the required skills and experience for this job vacancy will be contacted. If you are job seeking and you want us to register your CV, please send your CV to .iPartnering with PRC we will provide you with unrivalled support to help you make the right decision in your next career move. As standard, we review your CV and offer advice on making you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time, so our honest approach has gained us the reputation of being a reliable and trustworthy recruitment company. Candidates with the required skills and experience for this job vacancy will be contacted. If you are job seeking and you want us to register your CV, please send your CV to