Main Purpose
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment.
To deliver on key store targets (sales and profitability) through effective management of people and operations.
Qualifications
Minimum 2 years' experience in a management position
Good knowledge of Microsoft Office (Excel, Word)
Experience balancing cash/tills
Highly driven with a strong work ethic
Understanding of how to achieve KPIs and targets
Commercial and brand awareness
Passion for grocery retail
Thrives in a fast-paced working environment
Responsibilities
Live SuperValu brand-values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
Implement planograms correctly and ensure the correct range is in place in store
Merchandise and present the store to the highest standard
Be an approachable role model who leads by example and encourages teamwork, fostering a positive attitude and atmosphere in the workplace
Develop and promote good communication between employees and management in a safe, respectful and inclusive environment
Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
Manage employee performance, giving regular feedback, recognition and encouragement
Deal with all customer queries efficiently, professionally and consistently with store policy
Understand achieving margins in all departments
Engage with new initiatives and embrace new ways of working
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