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Head of digital product

Dunnes Stores
Head of digital
Posted: 12 December
Offer description

Dunnes Stores Group is Ireland's leading grocery & fashion retailer, operating 146 stores and a rapidly growing online business.We are in the middle of a major digital transformation, reshaping our customer experience, digital platforms, and operating model for the future.We are seeking a hands-on Head of Digital Product Management who can blend strategic thinking with strong operational delivery. This is not just a planning role, you will be accountable for shaping the product roadmap across key pillars of work, driving execution at pace, and delivering measurable commercial impact.Key ResponsibilitiesProduct Execution & DeliveryOwn and drive the end-to-end digital product roadmap across e-commerce, loyalty, apps, and emerging digital channels.Translate high-level strategy into clear, prioritised, and executable initiatives with defined outcomes.Partner closely with engineering, design, and operations to deliver products on time and to a high standard.Establish a strong product operating rhythm utilizing Scrum & Kanban methodologies (backlog grooming, sprint planning, product reviews/demos).Commercial & Customer ImpactBe accountable for key digital KPIs and digital channel performance including conversion, NPS, retention, revenue growth.Continuously gather data, customer insight, and competitor intel to iterate the roadmap.Build business cases that focus not just on long-term ROI but short- to medium-term wins.Act as the commercial conscience of the product team, ensuring each initiative is aligned with value creation.Team Leadership & DevelopmentLead and mentor a cross-functional product team (Product Leads/Product Owners, Product Designers & BAs).Build a culture of delivery excellence, clear accountability, regular reporting, focus on outcomes.Develop career paths, coaching, and succession planning within the product function.Cross-Functional CollaborationWork closely with Marketing, Trading, Operations, IT, Data, and Finance to ensure alignment.Create clear, simple comms for senior stakeholders, progress updates, risks, next steps.Act as the connective tissue between strategy and execution, ensuring ideas become shipped products.Strategy & Vision (Pragmatic)Support the Chief Digital Officer in shaping the digital growth strategy.Conduct targeted market and customer analysis to guide prioritisation.Bring an external view of best practices, but tailor them for Dunnes Stores' culture and operating model.Qualifications & Experience10+ years' experience in product management, ideally with a track record of shipping products in retail, e-commerce, or consumer digital businesses.Strong delivery orientation, you know how to get things live and measure impact.Experience with Scrum & Kanban development methodologiesExperience leading multidisciplinary teams in an agile/lean environment.Commercially astute, able to link product work to P&L outcomes.Strong communicator with experience influencing senior execs and cross-functional peers.Familiarity with retail technology stacks, mobile/web development, and data-driven decision making.Bachelor's degree in Business, Technology, or a related field. MBA welcome but not required.What We OfferA high-impact role at the centre of our digital transformation.Opportunity to deliver tangible change with direct visibility at executive and board level.Competitive salary, bonus, pension, and staff discount.Dunnes Stores is an Equal Opportunities Employer.

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