We are currently recruiting for a Full-Time Assistant to join our growing team. Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland.
The ideal candidate will have previous experience in a similar role, strong organisational and multitasking skills with ability to work well under pressure, be a team player but also be able to work on their own initiative to complete tasks up to our standard procedure.
Key Responsibilities:
* Check station assigned prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, clean cutlery and glassware
* Have necessary equipment to work with: tray, pen, service cloth etc.
* Do all necessary opening and closing preparation, as per the operating schedule
* Be aware of daily specials i.e. soups and drinks
* Be knowledgeable of all menu items, their garnish, contents and preparation methods
* Remain on your station, unless serving a guest
* Setting up of assigned tables, retrieving and serving alcoholic, non-alcoholic beverages and food orders to guest tables
* Adhere to strict Health & Safety standards to ensure well-being of guests and other team members
* Maintain cleanliness and good condition of the work areas and equipment
Benefits include working in a positive and supportive environment, creating a positive and supportive environment, delivering outstanding service to our guests, providing exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Skills/Requirements:
* Previous experience in a similar role required
* Strong organisational and multitasking skills with ability to work well under pressure
* Be a team player but also be able to work on your own initiative to complete tasks up to our standard procedure
* Good attention to detail and communication skills
* A passion for customer service
* Maintain a professional appearance at all times