Job Ref: JI27599
Branch: Leonardo Hotel Galway
Location: Leonardo Hotel Galway, Ireland
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Standard Work Shift (Ireland)
Hours per week: 40
Posted date: 18/08/2025
Closing date: 20/09/2025
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Head Housekeeper, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role You'll think creatively to ensure that all areas of the hotel are clean and well-presented, and continually think of new ways to improve the Leonardo Hotels product. You will inspire a vibrant team to exceed our guests' expectations and create memorable moments.
Some of the perks you could enjoy include:
* Head of Department bonus scheme: based on our financial and your personal performances
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you've been dreaming of
* Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
* Meals on duty
* Talent referral scheme: earn yourself a bonus for recommending a friend to join us
* We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
* The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
If you're our ideal Housekeeping Manager, you will:
* Be yourself
* Ensure that the Housekeeping department meets all Health Safety requirements
* Ensure that KPIs are met and support your team to achieve these
* Collaborate with the wider hotel team to meet the hotel's strategic objectives
* Think about the future by creating training and succession plans
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community and it's our role to keep you at the top of your game as a Head of Department (HOD) Our HODs hold key team leadership roles, so we support your management skills with our "People Programme" and "Passion 4 People Leonardo Culture" workshops.
To develop vital business and people skills we offer an 8-month "Fast Forward Programme", or if the time is right our longer-term "Accelerate Programme" will prepare you for your first DGM or Operations Manager role "Accelerate" develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us
About Leonardo Hotel Galway
Our hotel in Galway is located on Quay Street, right at the heart of the historic city centre overlooking Galway Bay. The Spanish Arch and Medieval City Wall are just a two minute walk away, while the train station can be reached in 10 minutes on foot. Whether you're visiting the city for a weekend away with friends, a family holiday or a business trip, we know how important it is to find a hotel that suits your needs to a tee while you're here in Galway.
At Leonardo Hotels, our friendly team make sure your stay is nothing short of perfect, starting from the moment you step through the door. From comfortable rooms to contemporary on-site restaurants and free hotel-wide Wi-Fi, we've thought of everything here at our Galway hotel.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993 With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off