Job Title: IT Business Analyst - Operations
We are seeking a motivated and skilled IT Business Analyst to support the continuous improvement and digitization of operations processes through ERP and related systems.
Key Responsibilities:
* Provide day-to-day support for ERP and related operations systems, including issue analysis, troubleshooting, and resolution.
* Collaborate with business process owners to gather, analyze, and document requirements across operations functions (planning, purchasing, manufacturing, logistics, quality).
* Translate business needs into clear functional and technical requirements for ERP and related systems.
* Participate in system design, configuration, and testing phases, ensuring alignment with operational needs.
* Support the implementation and enhancement of operations-related systems such as ERP, WMS, MES, QMS, and SRM.
* Assist in end-to-end process mapping and identify opportunities for process automation and optimization.
* Support data consistency and integration between ERP and other operations applications.
* Collaborate with IT developers, system integrators, and vendors to ensure successful delivery of IT solutions.
Required Skills and Qualifications:
* Bachelor's degree in engineering, information systems, supply chain management, or a related field.
* 3+ years of experience in a business analyst or IT functional analyst role within manufacturing or supply chain environments.
* Solid understanding of operations processes: planning, procurement, production, logistics, and quality.
* Experience with ERP systems implementation or support.
* Familiarity with operations applications such as WMS, MES, SRM, QMS.
* Good analytical and problem-solving skills.
* Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
About the Role: The ideal candidate will have a solid understanding of key operational areas and will work closely with business stakeholders and IT teams to support, design, and implement effective digital solutions.
Benefits:
This is an excellent opportunity to develop your skills and expertise in a fast-paced and dynamic environment.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A collaborative and supportive team environment.
* The chance to make a real impact on the success of our organization.