Job Opportunity
We are seeking a skilled professional to fill the role of Customer Service Specialist.
The ideal candidate will possess strong communication and problem-solving skills, along with experience in customer service, preferably in network marketing or direct sales.
* Responsibilities include responding promptly to customer inquiries via phone, email, and live chat.
* The successful candidate will address and resolve concerns related to orders, product information, refunds, commissions, and account issues.
* They will provide clear guidance on company policies, promotions, and compensation plans.
* Maintaining up-to-date knowledge of company products, business models, and compliance guidelines is essential.
* The selected candidate will process refunds, exchanges, and adjustments in accordance with established company policies.
A shift premium is offered for working from 5pm to 1am, Monday to Friday.