IT Operations and Infrastructure Manager – Permanent, Full-time
The IT Operations and Infrastructure Manager is a new position that reflects the need to position ICT as central to delivering on the strategic and operational plans of Saint John of God University Hospital CLG (SJOGUHCLG).
Working with the Head of Information Technology, the IT Operations and Infrastructure Manager will be responsible for:
Completing the transition and stabilisation of the Hospital’s IT services following the separation from the Group IT service and migration from the Group’s Microsoft tenancy to a separate independent Microsoft tenancy
Managing the Hospital’s Network following the separation from the Group Network, ensuring robust security protocols are implemented and monitored
Developing the IT Service Management function, overseeing the IT operational activities and managing the IT infrastructure of the organisation, ensuring efficient, secure and reliable IT services.
Essential Qualifications
Strong working knowledge of Microsoft Active Directory, Microsoft 365, Azure, and related technologies including Intune, Conditional Access, and Entra ID
Proven Fortinet Network management experience encompassing firewalls, switches, routers & access points, and familiarity with the Fortinet Security Fabric ecosystem
Network architecture, virtualization, DNS, DHCP, networking protocols (TCP/IP, VLANs) experience
Experience of Intrusion Detection/Prevention Systems (IDS/IPS), Virtual Private Networks (VPNs) and network segmentation
Cybersecurity standards and frameworks (ISO27001, NIST, OWASP, NIS2)
Experience of end point protection, MFA, patching, and vulnerability management tools
Minimum 3 years’ experience of managing an IT Service Management function
Excellent communication, collaboration, and stakeholder management skills
Strong leadership and project management skills
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