Front Office Team Lead
This key leadership role oversees and manages the front office department in a hotel environment ensuring seamless guest experiences. It encompasses overseeing everyday operations, managing staff, and contributing to overall hotel success.
Responsibilities:
* Lead a high-performing team of front office professionals.
* Ensure exceptional customer service standards are met.
* Manage front desk operations, including check-in/check-out, room assignments, and guest relations.
* Collaborate with other departments to achieve hotel goals.
* Develop and implement effective training programs for front office staff.
Requirements:
* 3+ years' experience in a supervisory or management role within the hospitality industry.
* Proven track record of leading successful teams and driving business growth.
* Excellent leadership, communication, and problem-solving skills.
* Ability to work effectively in a fast-paced environment.
Benefits Package:
* Competitive salary range €40,000 – €50,000 per annum.
* Free parking and meals on duty.
* Bonus structure based on performance.
* Accommodation can be provided if needed.
* Other benefits to be discussed during interview stage.