Deli Department Supervisor/Manager
Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
The ideal candidate will have/be:
2 years of experience in a Supervisor/Manager role is desirable
1 year of experience in a role with in-depth experience in fresh food is desirable
Experience in successfully achieving sales targets and KPIs
Experience in gross profit and margins is essential
Fully trained in HACCP and food safety, and has experience meeting these requirements
Experience in ordering for deli departments and managing waste within a fresh food department
Good knowledge of Microsoft Office (Excel, Word)
Numerical skills
Ability to roster and adhere to budgets
Passion for the food industry, creativity and innovation with the fresh offering
Customer-focused manager who can build a quality and loyal customer base
The ability to inspire, lead and motivate employees through support and development
Main duties:
Actively live Centra brand-values: Proud, Energetic, Imaginative and Community-Based
Prepare the presentation and layout of the deli serve-over
Drive sales and margin across all key areas of the deli
Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
Implement planograms correctly
Minimise waste and shrink in the department
Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
Demonstrate passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers
Train all new employees to the deli
Deal with all customer queries efficiently, professionally and consistently with store policy
Engage with new initiatives and embrace new ways of working
Birds Centra Ballivor – Experienced Deli Chargehand
About the locality:
We are excited to announce the opening of our brand-new deli counter at Birds Centra
We're looking for an experienced Deli Chargehand to take the lead and ensure smooth day-to-day operations.
What you'll do:
Oversee the deli team and maintain high standards of food quality and hygiene
Manage stock levels and ensure excellent customer service
Drive efficiency and create a welcoming environment for customers
What we're looking for:
Previous experience in a deli or food service supervisory role
Strong leadership and organizational skills
Passion for great food and customer satisfaction
What we offer:
Competitive wages commensurate with experience
Opportunity to shape and grow a brand-new deli section
Friendly team environment
Applicant must be over 18.
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