We are looking for an experienced Retail Operations Manager to lead our retail stores in Munster. This is a permanent, full-time position that offers the opportunity to work in a dynamic and fast-paced environment.
As a Retail Operations Manager, you will be responsible for overseeing the performance of multiple retail store managers and driving sales growth, customer satisfaction, and operational excellence across all sites.
Key Responsibilities:
* Owning the overall performance and operation of stores
* Motivating and consistently delivering sales targets
* Fostering a collaborative and inclusive environment that empowers teams to succeed
* Driving a culture of continuous improvement for self and team
* Coaching staff to deliver exceptional customer experiences in-store
* Supporting change and directing teams through an ever-evolving world and workplace
You will also be responsible for managing inventory, staff, and working closely with other teams to ensure seamless operations and excellent customer service.
Requirements:
* Proven experience working in retail and managing store teams
* Strong track record of achieving sales targets and goals
* Excellent interpersonal and communication skills
* Experience managing teams in a customer-facing/service position
* Proficiency in MS Office
This is an exciting opportunity for a results-driven individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.