**Job Description**
This role involves leading a team of retail professionals to deliver exceptional customer experiences. The ideal candidate will have experience in running a store, motivating team members, and maintaining high standards.
The main responsibilities of this position include selling products, delivering customer service, ensuring the store looks amazing, processing deliveries, merchandising, and replenishing stock quickly.
In addition to these tasks, the successful candidate will be responsible for general operational requirements such as managing inventory, controlling costs, and driving sales growth.
Key Responsibilities:
* Sell a range of excellent products to meet customers' individual needs
* Ensure delivery of first-class customer service to every customer
* Maintain the appearance of the store at all times
* Process deliveries, merchandising, and restock shelves promptly
* Motivate and support the team to ensure consistently high standards are maintained
Required Skills and Qualifications:
* Managerial skills: ability to lead and motivate a team
* Organisational skills: ability to plan and prioritise tasks effectively
* Communication skills: ability to communicate effectively with colleagues, customers, and stakeholders
Benefits:
* 20 days holiday plus bank holidays (pro-rated for weekly hours)
* Additional pay increases in line with our Trailblazers retail development programme - earn as you learn
* Competitive salary
* Discounted gym membership
* Fantastic staff discounts on all Regatta Group brands
* Cycle to work scheme
* A friendly culture built on teamwork and respect
* A monthly bonus based on store performance
* Fantastic monthly and annual awards to recognise individual and store achievements
* Long service awards, including meals and trips away as well as an extra day of annual leave
* Charity fundraising matching scheme
Others:
We offer a dynamic and supportive working environment, opportunities for career advancement, and a chance to make a real difference in people's lives.
We value diversity and inclusion in the workplace and are committed to creating an inclusive environment for all employees.