Join Our Team as a Front Office Supervisor! Are you passionate about creating five-star guest experiences and leading by example? Do you thrive in a luxurious environment where attention to detail, guest satisfaction, and teamwork are essential? If so, we invite you to become part of the dynamic Front Office team at Trump International Doonbeg, Ireland. Your Role: As a Front Office Supervisor, youll be at the heart of our guest-facing operations. Youll support the Front Office Manager in overseeing daily functions, guiding the front office team, and ensuring a smooth and seamless experience for every guest. From warm welcomes to efficient check-outs and everything in between, your leadership will shape the first and last impressions of our exceptional resort. What Were Looking For: An experienced hotel professional: with previous supervisory experience in a 4/5-star hotel environment. A strong leader: who motivates and supports a high-performing team. Excellent communicator: both written and verbal, with strong interpersonal skills. Calm and confident under pressure: able to resolve issues quickly and professionally. Tech-savvy and organised: highly proficient in Opera, PMS, booking engines, and scheduling systems. Detail-driven: ensures invoices, billing instructions, and guest accounts are accurate and processed with care. A role model: with a cheerful, courteous demeanour who leads by example. Fluent in English: additional languages are a plus. What Youll Do: Supervise the Front Office team, ensuring Forbes 5-star standards are consistently upheld. Act as the go-to contact for guest inquiries and support a welcoming, professional environment. Coordinate closely with departments such as Housekeeping, Concierge, Reservations, and Attaché. Ensure billing, charges, and invoices are correctly processed and supported by proper documentation. Train new team members and uphold our culture of exceptional guest service. Prepare rosters and weekly payroll reports for the front office team. Respond to guest feedback and resolve complaints in a timely, courteous manner. Maintain up-to-date logs (including the DM Book Pro) and follow security protocols. Step into a leadership role in the absence of the Front Office Manager or Duty Manager. Participate in hotel committees and special projects when needed. Work flexible shifts including evenings, weekends, and holidays as per business demand. What We Offer: Birthday Leave: Celebrate your special day! Reward Recognition: Regular acknowledgement of your contributions. Career Progression: Opportunities to grow and advance your career. Education Support: Invest in your professional development. Social Events: Enjoy company-organized gatherings. Employee Assistance Programme: Support when you need it. Passion | Professionalism | Excellence If you bring these values and are ready to lead a dedicated team, Trump International Ireland, Doonbeg is your ideal next step. Why Join Us? At Trump Doonbeg, we are proud to be recognised as a GREAT PLACE TO WORK 2025. Nestled along the stunning Wild Atlantic Way, we are home to a world-class golf resort and a team of over 300 professionals dedicated to creating extraordinary guest experiences. Join us and grow your career in an inspiring setting built on excellence and teamwork. Apply now and lead the way at Trump International Doonbeg!