Field Service Engineer
Reporting to the Field Service Manager, the Field Service Engineer is responsible for installing, maintaining and servicing Videojet equipment at customer sites across Ireland. This customer‑facing role involves troubleshooting technical issues, installing new equipment, supporting customers to ensure their production lines operate efficiently, and collaborating with internal teams to improve customer performance and satisfaction. The role is based in West Meath/Meath/Kildare/Dublin, with flexibility to travel widely across the territory. Engineers typically start their day from home and travel to customer sites, with average travel times of 1–2 hours each way depending on location. Occasional overnight stays may be required depending on customer needs.
Typical Day
Installing and commissioning Videojet equipment at customer sites
Performing maintenance, servicing, and troubleshooting on installed equipment
Supporting product demonstrations and trials alongside the sales team
Building strong customer relationships through excellent service and technical support
Identifying improvement opportunities or service needs during customer visits
Managing service cases from diagnosis through resolution with a strong sense of ownership
Essential Requirements
Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment
Strong electromechanical troubleshooting skills in industrial or production environments
Valid driving licence and willingness to travel extensively across the assigned territory
Ability to work independently while managing multiple service tasks and customer needs
Experience with industrial coding and marking technologies (CIJ, laser coding, labeling, or similar systems) would be advantageous but is not essential.
Benefits
Competitive salary with commission scheme and annual salary review
Company pension scheme
Company car or van
26 days holiday plus public holidays
Income Protection & Life Assurance
Health Insurance
Professional onboarding and training programs
Career coaching and development opportunities
Attractive employee referral programme
Enhanced maternity & paternity pay
Employee Assistance Program (legal, financial, and counselling support)
Veralto is committed to equal opportunity regardless of race, colour, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. All candidates are considered for employment.
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