JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL are seeking a Front of House / Building Manager to join our property management department managing premium commercial properties in Dublin 2. We are the largest and longest established Commercial Property Management business operating in the Irish commercial property market. Our client list includes many of the most established Irish and International commercial investors. We are continually investing in our Property Management business both in terms of systems and people and have an exciting role for an ambitious person to join our team immediately. This role involves the comprehensive management of commercial properties within our Dublin 2 portfolio, with a strong emphasis on front of house operations and tenant services.
The role will suit a building manager or facilities manager with a minimum of 3 years' experience in a commercial property management environment, with demonstrated front of house experience in commercial settings.
Key Responsibilities
Front of House Operations
Provide exceptional front of house services to tenants and visitors in Dublin 2 commercial properties
Manage reception areas, lobbies, and common areas to maintain professional standards
Coordinate visitor management systems and tenant communications
Oversee concierge services and building presentation standards
Handle tenant inquiries and requests promptly and professionally
Property Management
Managing property to an agreed budget
Managing planned and reactive works by engaging contractors via our purchase order system
Reviewing works done and approving invoices via our Yardi Property Management System
Working with senior team members to prepare budgets each year
Working with senior team members to review expenditure quarterly and at each year end
Liaising with Tenants on a regular basis regarding general operations within the properties managed
Facilities and Maintenance
Reviewing, negotiation and tendering works to contractors in respect of service contracts
Preparation of reports for clients and senior team members regarding the condition of properties
Managing planned preventative maintenance programmes and asset registers
Regular on-site visits and documenting inspections of the Dublin 2 properties managed
Compliance and Safety
Implementation and management of Health and Safety and Insurance requirements
Liaising with insurance brokers with any queries which may arise
Implementing and managing Environmental, Social and Governance (ESG) initiatives
Uploading key data for properties managed to a selected ESG platform
Person Specification
Essential Requirements
Property or Facility Management qualification required
Minimum 3 years front of house experience in commercial property environment
Technical knowledge and/or Facilities Management experience
Experience managing Dublin city centre commercial properties preferred
Key Skills and Attributes
Effective communicator with strong interpersonal skills for front of house interactions
Excellent customer service orientation and professional presentation
Can-do attitude and team player
Excellent IT and Organisational Skills
Strong initiative and problem-solving abilities
A capability for achieving targets and meeting deadlines
Organised task manager who can handle several regular deadlines
Experience with tenant liaison and visitor management systems
Location: On-site –Dublin, IRLIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.