Operations Manager
Vanrath have partnered with an industry leader in leisure that is rapidly expanding. This organisation is recruiting for a challenging Operations Manager position.
This is an exciting opportunity for experienced operations professionals to join a long-standing company offering many routes for progression and development.
About the Role
You will lead the team, managing the centre according to Vanrath's shared values, standards, policies & procedures. You will make day-to-day operational decisions as well as strategic, long-term decisions to achieve your centre's objectives and overall company vision.
Key Responsibilities:
* Set an example to your team in terms of customer service, ensuring a pleasant and positive communication with all members, effectively dealing with any customer enquiries.
* Employee management - recruit staff and ensure appropriate learning and development for new and existing employees.
* Lead the talent development programme.
* Create succession plans, drive employee learning and development, ensure that all staff receive regular performance feedback.
* Coordinate your management team regarding all day-to-day activities on the site.
* Evaluate and ensure the leisure centre operates to its best commercial potential.
* Work in conjunction with the support office team in delivering a strategic sales and marketing plan.
* Ensure the highest standards of health and safety at all times.
* You will be responsible for the financial and budgetary aspects of your centre, ensuring it reaches its optimum potential.
* Represent Vanrath with a professional approach and attitude.
The Ideal Candidate:
* Educated to degree level in a relevant discipline (ideal).
* Proven experience in managing, growing, developing and supporting a team.
* Natural multi-tasker who enjoys the challenge of a fast-paced and varied environment.
* Strong commercial awareness.
* Operational management experience.
* Good understanding of finance.
* Excellent reporting and analytical skills.
* Awareness of health and safety and compliance regulations.
What We Offer:
* Staff training programme.
* Certified teaching academy.
* Career development opportunities.
* Friends & Family discount.
* Length of service benefit.