Monasterevin Motors is delighted to announce a new opportunity for an experiencedDuty Manager. This pivotal middle-management role is ideal for a customer-focused professional with 23 years experience in a fast-paced environment,offering daytime social working hours, a healthy work-life balance,andno Sunday work.The Toyota Principles are#1. Customer First, #2. Respect for all people, and#3.Continuous improvementusing Kaizen and Lean 6 Sigma methodologies.This role provides great work-life balance with day-time work hours. Opening hours are Mon - Fri from 8.30am to 6pm and on Saturdays from 9am to 4pm.Key ResponsibilitiesOversee daily dealership operations to ensure smooth functioning.Ensure the dealership maintains exceptional presentation standards at all times, both inside and across the exterior premises, reflecting the brands commitment to quality and professionalism.Manage staff schedules and provide leadership during shifts.Handle customer inquiries and resolve issues promptly.Ensure compliance with company policies and health & safety standards.Support sales, service and administration teams to achieve performance targets.Ideal CandidateHave 2 3 years previous experience as Duty Manager in a busy car dealership or customer service focused environmentResults and growth driven with a collaborative style and positive attitude, consistently looking for improvement measuresOutgoing and people focused; can build and maintain excellent business relationships with colleagues, suppliers and partnersProgressive, motivated, optimistic and agile person who is passionate about customers and growthHigh attention to detail focused on excellent site presentation standards and professional service delivery by all team membersAbility to multitask in a fast paced environment and prioritise tasks and activities to meet business goalsOrganisational skills.Have a strong work ethic and the ability support and lead others to provide excellent customer service while remaining focused on business targetsEmployee Benefits60% Staff DiscountPeer Awards SchemeEmployee Referral SchemeFree On-site staff parkingExcellent Career Progression OpportunitiesBike to Work SchemeAt this time we do not require the assistance of recruitment agencies***SkillsCustomer Service Leadership Organisational Skills Attention Detail