Job Description We are seeking a skilled professional to join our team as a Solutions Engineer in Mission Critical Services. The ideal candidate will possess strong technical expertise and excellent communication skills to provide high-touch support for critical customers. Required Skills and Qualifications: * Bachelor's degree in Science, Technology, Engineering or equivalent practical experience * 6 years of experience troubleshooting and advocating for customer needs, triaging technical issues, software development, creating content for technical audiences, writing reading debugging code in Java C C++ Python Go or JavaScript * Experience with web technologies HTTP HTML DNS TCP etc., working with distributed systems common solutions design patterns best practices preferred qualifications include cloud-based serverless storage developer tools SQL database administration Google App Engine open-source communities etc. Responsibilities: 1. Work closely with cross-functional teams web developers system administrators regional international customers providing exceptional customer service i-], coordinating efforts to resolve complex issues quickly efficiently. ,