In this role as a Service and Support Specialist, you will play a crucial part in ensuring our customers receive top-notch service and support. As a Service Advisor, you will be the primary point of contact for our customers, handling their queries, and resolving any issues they may have.
We are a well-established business with a strong presence in the community, having served Dublin 12 and surrounding areas since 1959. Our reputation as a leading Ford Authorised repairer and the new Fiat & Jeep dealers for South Dublin is built on our commitment to excellence and customer satisfaction.
To be successful in this role, you will need to have previous experience in a Service Advisor position, with a proven track record of delivering exceptional customer service. Good communication skills are essential, and CDK / Keyloop experience is highly desirable. You must be able to work efficiently in a fast-paced environment, prioritise tasks effectively, and maintain a high level of organisation and attention to detail.
The working hours are Monday to Friday, 8am to 4:30pm or 9am to 5:30pm, depending on the shift. This role offers competitive remuneration to the right candidate.
The key skills and qualifications for this position include:
* Motor industry experience
* Excellent customer service skills
* High attention to detail
* Ability to work in a fast-paced environment