Senior Commercial Manager
Job Description
* Drive growth in core margin and customer base through the definition and execution of best-in-class trading, distribution, and customer value management strategies aligned with brand goals.
* Oversee commercial performance across all channels to ensure delivery of key business outcomes.
Key Responsibilities:
* Own the design and execution of trading, CVM and channel strategies across the business, including long-term strategic planning, trading roadmaps, and acquisition growth plans informed by performance and market insights.
* Lead pricing and promotional strategy to drive commercial results.
* Own performance management for the business, including KPI setting, reforecasting and trading optimisation based on customer and market insight.
* Manage partner relationships and integrate new customer offers with a focus on performance and efficiency.
* Grow the value, retention and engagement of the customer base by putting data and insight capabilities at the centre of our strategic direction, maximising customer value along the complete lifecycle.
Required Skills and Qualifications:
* Proven management experience within a similar commercial position.
* Solid experience in Trading, Distribution and Customer Value Management.
* Strong commercial acumen.
* Experience working in an agile environment, preferable but not essential.
* Experience of managing & collaborating with cross functional teams to deliver outcomes.
* Excellent decision making, time management and prioritisation capabilities.
* Proven experience of growing the customer base and driving core margin.
* Be a strategic thinker with the ability to convert strategy into operational execution.
* Ability to demonstrate a drive for results within a pressurised environment to strict timelines.
Benefits
* Flexible working arrangements with a hybrid model allowing employees to work from home and office locations.
* Competitive salary, annual performance bonus and pension contribution.
* 25 days holidays plus 2.5 company days.
* Annual Leave buy or sell.
* Healthcare insurance through our flexible benefits programme.
* Life assurance, phone and laptop, subsidised canteen.
* Access to learning and development tools such as Coursera.
* Free on-site parking.
At [Company], we are committed to equal employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveller community.
Join us and be part of a team that values diversity and inclusion.