Accountable to: Store Manager, Store Supervisor & Business Development Manager
Our Vision to be a successful business, growing our presence across the island of Ireland as a wholesaler and retail partner of choice.
Our Mission we go above and beyond to support those who trust in us to keep their business thriving. We serve our customers better than anyone else due to our flexible way of working. Our customer focused approach allows us to react quickly, communicate effectively and deliver our products reliably, time after time.
Responsibilities
* Unpack stock as deliveries arrive in store
* Providing excellent customer service on the tills
* Help our customers with any questions or queries, and locate items around the store
* Merchandising and maintaining our middle aisles of non-food products
* Ensuring all waste is managed correctly.
* Assist with warehouse and yard duties including operating pallet trucks.
* Duties will include preparation, cooking and service of food from our deli food bar.
* While maintaining excellent hygiene standards and upkeep of HACCP records.
* Cleaning & general kitchen duties.
* Prepare and serve high quality food
* Efficient stock management and portion control
* Maintain clean working environment in accordance with HACCP plan
* Receive and check deliveries
* Ensure product is stored efficiently and effectively in line with HACCP plan.
* Working days Monday - Saturday 5 out of 6 days.
Essential Criteria
* A can-do attitude and excellent customer service skills
* The willingness to go the extra mile for our customers
* To be responsible and reliable
* The ability to be flexible
* To enjoy working in a fast-paced, varied environment, hitting targets and meeting deadlines
* To work well in teams and take pride in a job well done
* Team Player
* Customer focused
* Perform well under pressure
* Organized and efficient.
* As a Retail Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store
* Duties involve regular repetitive light, medium and heavy manual handling which will require Physical and manual dexterity
Desirable Criteria
* Previous experience in a customer facing role
* Previous experience working in a deli