We are currently looking to recruit a Reservations Agent for our client based in Dublin.
Responsibilities
* First point of contact for all telephone enquiries
* Manage reservations for a number of locations in Dublin & Galway
* Respond to emails
* Confirm reservations each day
* Communicate with restaurant managers regarding bookings/ reviews/ menus etc.
Requirements
* Experience with Resdiary is preferable but not required as full training will be provided
* The ability to adapt to change & work well under pressure
* Friendly personality
* Ability to work as part of a team
* Applicants must have fluent English and excellent communication skills.
* Confident in communicating with a wide range of people, both internally and externally.
* Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.
Benefits
* Flexible hours
* Bike to Work scheme.
* Employee Assistance Programme (EAP) and Wellbeing programmes free for all our staff and their family members provided through SpectrumLife
* Exclusive savings on travel, shopping, restaurants, and more with spectrum life
* Continuous investment in training and development
Package
* Full time position, 40 hours per week, 5 days over 7
* Reservations are open 7 days a week from 9 am until 9pm so the shifts we are looking to fill are mostly 11am to 7pm/ 1pm to 9pm and Sat/Sun 10 to 6pm
* The salary is 30k per annum.