Wellness Director
We are currently recruiting for a seasoned Wellness Director to lead our wellness activities and treatments within the hotel facilities. The successful candidate will be responsible for ensuring guests receive exceptional customer service, treatments, and care that enhance their experience.
Main Responsibilities:
* Minimum 3-5 years of experience as a Spa Manager/Director is essential for this role.
* A Spa Management or Wellness Management qualification is considered a distinct advantage.
* The ideal candidate will have a customer-centric approach with a holistic and wellness perspective on providing outstanding service.
* They will oversee and manage all activities, treatments, and facilities within the spa and hotel, ensuring seamless operations.
* Experience in leading a team within a 4*/5* hotel spa is essential, with a proven track record of delivering exceptional results.
* Developing business and products that meet the highest standards for customers is also crucial.
* The successful candidate will oversee training and mentorship to ensure therapists are trained to industry standards.
* Financial management and budgeting skills are necessary, particularly in managing the spa and therapy business.
* Flexibility is required, as this role may involve working weekends and bank holidays.
Packages on Offer:
* A diverse range of benefits including a personal development plan, performance-based bonuses, staff discounts, free parking, and meals on duty.