About the Role:
This position involves leading a team of administrators and managing staff to ensure daily/weekly workload is effectively handled.
The role requires a professional with strong communication and interpersonal skills, who can troubleshoot system issues and perform general administrative duties.
Main Responsibilities:
* Lead a team of administrators
* Manage staff workload and daily tasks
* Handle claims and queries within service levels and turnaround times
* Oversee rosters, breaks, holiday cover, etc.
* Carry out 1-to-1s
* Act as main point of contact for the team
* Manage escalations and review by management
Requirements:
* Recent experience in people management and administration
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office Suite
* Ability to troubleshoot system issues
* Previous HR experience
We Offer:
A great opportunity to gain invaluable people management and administrative experience in a reputable organisation.
This is an exciting chance to join a professional team and contribute to our not-for-profit organisation's success.
How You Will Succeed:
You will succeed in this role if you have recent relevant experience, strong communication skills, and proficiency in Microsoft Office Suite.